Unified Communications & Collaboration(UCC)

In the past, enterprise communication and collaboration were two different domains, organizations used to have separate collaboration solution and separate voice communication solution. With the emergence of technology, hardware and IP the line has been blurred, wherein now the collaboration vendors such as Microsoft and IBM are offering voice solution and voice vendors such as Cisco and Avaya offering collaboration capabilities.

Today enterprises are more dispersed, they are not bound by city, state or geographies, it makes lot of sense to invest in a unified communications and collaboration solution to increase productivity and efficiency as a result saving time and energy leading to high ROI to the organization. Further it also helps to reduce carbon footprint and reaffirms our pledge to Go Green.

At Mindpro Infotech Pvt. Ltd., over the years of consultation and understanding, we have broadly divided the Unified communications and collaboration (UCC) broadly into below solution components stitched together forming UCC Solution.

Solution Components

Document Management (Shared Content + Workflows)	Instant Messaging	Email/Calendar
Social Media	Desktop and Mobile Conferencing	Video Conferencing
Unified Messaging	Enterprise Telephony	Contact Centre