Financial Services Industry can be broadly separated into three major categories, First: Retail Banking, Second: Financial Markets (Stock Trading), and Third: Insurance. The vision, parameters and challenges for each category are different, hence apart from some standard ICT requirements, there are some category specific customer requirements that we offer.
Banking and finance is the back bone of any industry or country. If the banking systems are right, the people, the company and the country shall surely grow. As the businesses evolve, the financial banking is evolved day by day, the customer are becoming tech savvy, banking margin are getting thinner, and there is lot for focus on transactional efficiency, compliances and customer experience.
Customer AdvantageThere are few parameters that govern ICT solutions for Retail Banking
- Business Continuity
- User Experience
Solution offering from Mindpro Infotech Pvt. Ltd.Remote Expert for Retail Banking
Remote expert is a platform where customer can have face to face HD meeting with the banking advisors in real time, they can review the documents and understand options with the expert and receive printed document or signature. The remote banking kiosk can be placed in shopping mall or any other public places and customers can come discuss the requirement face to face with banking expert, enabling reach, convenience to the customer and increasing the banking agility and resource utilization. For more details, please feel free to schedule a meeting with our expert, our expert shall be able to guide you with the right solution as per your business requirement.Connect Mobility Experience
The world is going wireless, and with evolution of smartphone and smart devices, it has become possible to monitor your customer and simultaneously provide the best user experience.Consider engaging the customer with their mobile device, bank branch allows the customers to connect to their guest wireless network. With the solution bank can deliver wide range of experiences, increase customer engagement and increase banking delivery performance
The solution shall offer following deliverables
- As soon as the customer is connected, bank can offer promotions and value deal to the customer.
- In case the customer is passing near the branch, with location services, the bank can push notification of the latest financial product.
- Optimize the branch operation, through location based analytics, understanding, the time spend by the customer, bottleneck at any counter, and increase productivity of the staff.
- Banks also can provide preferential services HNI or preferred bank customer, intimating the account manager of the customers arrival, leaving lasting service delivery experience to the customer
- Help building customer loyalty and retention.
Security is the backbone of all the banking operations, with all the data going digital, it has become all the more important to protect the network from hacks, unwanted intrusions and attacks. Mindpro Infotech Pvt. Ltd. partners with leading OEMS to provides the most comprehensive protection from all types of wireless threats, including Rogue APs, Soft APs, Honeypots, Wi-Fi DoS, Ad-hoc networks, Client mis-associations, and Mobile hotspots. We pioneer in providing best in class WIPS and WIDS solution to safeguard the assets and maintain proper compliance.Managed Branch & ATM Solution
As a part of providing best experience to the customer, banks have large scale deployment of ATM. The ATM need to be connected 24x7 to the banking network to provide service to the customer. At Mindpro Infotech Pvt. Ltd. we understand the concerns of the bank, we provide routers that can be deployed on the fly, are ruggedized, secure and support failover, suited ideally for large scale deployments for small branches and ATMS.
Financial Markets (Stock Trading)
Stock & commodity trading market, rely heavily on high performance computing and trading solution, with delay in micro seconds results in huge losses.
There are few parameters that govern ICT solutions for Financial Markets are
- High performance Trading
- High Speed Computing
- Big data Management
Solution offering from Mindpro InfotechLow Latency Switching
Today's trading platforms require solutions that can accommodate high trading volume in short time, without decrease in performance. The solution should be scalable, robust and provide seamless, jerk free experience to the trader. With vast experience, Mindpro Infotech Pvt. Ltd. uses a consultant approach in identifying the right solution to your network, guides the customer for the best practices, to achieve best ROI for the investment.High performance Computing
Mindpro Infotech Pvt. Ltd. offers high performance computing solution for Big Data analysis, for more information, you can schedule a meeting, our experts shall be happy provide best solution as per your need.
Insurance vertical today is in lot of stress due to high competition, shrinking margins, demanding customer experience. The customer are becoming more and more tech savvy, they compare plans from different vendors before making any choices, it has become more and more important to provide best digital and personal experience to the customer to gain the their loyalty and trust
There are few parameters that govern ICT solutions for Insurance Vertical are
- Customer Relationship
- Service Delivery
- Big Data Analysis
Solution offering from Mindpro Infotech Pvt. Ltd. for Insurance VerticalRemote Expert
Remote expert is a platform where customer can have face to face HD meeting with the insurance advisors in real time, they can review the documents and understand options with the expert and receive printer document or signature. The remote expert kiosk can be placed in shopping mall or any other public places and customers can come discuss the requirement face to face with insurance expert, enabling reach, convenience to the customer and increasing the agility and resource utilization. For more details, please feel free to schedule a meeting with our expert, our expert shall be able to guide you with the right solution as per your business requirement.Mobile Device Management
The Insurance industry hires agents to sell the insurance policies; the agents use their own personal mobile devices such as tablets and laptops to educate the customer and feed the customer information, hence it maintain all the more important to separate personal data with the official data. At Mindpro Infotech Pvt. Ltd., we pioneer in providing BYOD (Bring Your OWN Device), CYOD (Choose your OWN Device) and COPE (company Owned Personally Enabled) solutions, for more information; please fill the meeting form, our expert shall be happy to assist you.
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